Remote Desktop

Working remote desktop management into your business plan

Remote desktops have made their way into all areas of business. Whether it's an IT agent reaching out to a client's desktop or an executive participating in a webinar or an online business meeting, remote desktops are leading to greater customer satisfaction and improved support across a variety of business.

A remote desktop is just what its name indicates – a type of software that allows you to control the desktop of one computer from another. A remote desktop connection can be established by wiring in with a router or wirelessly over the Internet, as long as both computers are connected to the same network. An administrator uses a password system to access the remote desktop client's computer and can then share documents and control functionality.

Features and Benefits

• Shared access to files and applications for global offices and satellite employees
• Encryption and security protocols keep file transfers and data safe
• Ability to demonstrate new products and enhance presentations over the Internet
• Lower overall costs when more computers are networked with the software

Top Choices

• Windows Remote Desktop Connection (Windows)
• Apple Remote Desktop (Mac)
• LogMeIn (Windows, Mac)

Major Considerations

• Which operating system will be used?
• Does the remote desktop software integrate with other business software currently in use?
• How many computers will the software be installed on?

Price Range

Remote desktop downloads are available over the Internet, and many are offered in free trial versions so you can test them out prior to purchase. The cost of remote desktop software will vary and is often calculated at a per-computer price. The more computers you install the software on, the lower the price per computer, so you could see a range between $3 and $30, depending on the company.

Other remote desktop downloads require payment of annual licensing fees, which could run as high as $5,000 or more, depending on the number of computers you are connecting.

Summary

Remote desktops are vital for businesses large and small, especially for those that operate globally. Remote desktop technology allows for greater employee flexibility, greater client freedom and satisfaction, and a greater return on investment by extending the reach of any company into new markets.